For many organisations, IT upgrade projects can often cause upheaval to daily operations. Businesses planning or introducing new Microsoft Office upgrades, such as Windows 10, face two sets of challenges:
- The reason for change – if the existing IT system is unable to serve users business needs, what risks does this bring to the organisations ability to function?
- The change process – how do you maintain productivity and business continuity during an upgrade project?
Today all organisations heavily reliant on their IT systems will, at some stage, tackle one, or both, of these challenges. Foremost of these are:
- Multiple locations
- How “big” is the change
- Staff training
- Tight timescales for deployment
- Cost – internal and external
A careful and planned programme, designed to upgrade to Windows 10 standards, will lead to:
- Increased staff productivity
- Increased user and customer satisfaction
- A lower risk to daily operations
- Requisite skilled resources reducing likelihood of project slippage
- SLAs/targets being met
- Increased standardisation and policy being applied during roll-out
Our Windows 10 Service
St. Vincent’s can either supplement your in-house resources or project manage other aspects of your change process, consulting with you to determine objectives and designing a project deployment plan that works for your organisation.
- Resourcing and allocation of appropriately skilled supplementary staff to deliver change projects
- Resourcing larger managed project teams for assessment, configuration, implementation, roll-out and user-support for software upgrades
- Assessment of your existing systems and applications to examine compatibility and develop a defined deployment plan
- If required, we can assign experienced PRINCE 2 certified project managers to oversee all aspects of project delivery
- We also provide a team of specialist engineers who remain involved through every stage
- We are committed to working in close partnership to assure consistent quality
We will ensure the greatest opportunity for success with the lowest level of risk. Our solution will achieve significant benefits to every area of your operations. We promise:
- Highly skilled resources in a wide range of disciplines
- Ability to scale up and scale down during the project in order to manage project cost
- Delivery to agreed SLA targets and timescales
- Full escalation paths if required
- 100% satisfaction upon completion of the project
Furthermore, as well as on-site skills and knowledge transfer, a final soft copy of activities undertaken will be provided.
St. Vincent’s can also assist with the following services:
- Training services
- Floor walkers
- Asset management
- Desktop refresh teams
- Project management
- Interim resources
Our People
Within this Windows 10 service, we have access to a nationwide team of highly skilled deployment resources with experience of implementing the entire Microsoft product suite in both the NHS and other public organisations. Furthermore the range of skillsets include the following qualifications:
- Microsoft Certified Technology Specialist (MCTS)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Systems Engineer (MCSE)
- Prince 2 Project Management